Last updated: August 17, 2025
By using our website and placing an order, you agree to the terms and conditions below. These terms apply to all products and services offered via the website https://picturetostory.com/ (hereinafter: "the Website"). We advise you to read these terms carefully before placing an order.
The natural person not acting in the course of a profession or business who places an order on the Website and enters into an agreement with PictureToStory.
PictureToStory Ltd, located in the United Kingdom, is the operator of the Website and supplier of the products and services.
All goods offered on the Website, including:
Both products are created using generative artificial intelligence (AI). The Buyer acknowledges that this may lead to variations and minor imperfections in illustrations and text.
All offers on the Website are without obligation, unless expressly stated otherwise. The Agreement is concluded at the moment of acceptance by the Buyer and successful completion of the order and payment process.
All prices on the Website are inclusive of VAT and any other government levies, unless stated otherwise.
Payment must be made via the payment methods offered on the Website. We use Mollie B.V. for secure payment processing. The order will only be processed after full payment has been received.
Digital E-books are usually available for download within a few hours of successful payment and completion of the creation process. The Buyer will be notified by email.
If physical books are offered, delivery takes place at the address specified by the Buyer. Production and delivery time is typically 7-14 working days.
Our Products are manufactured according to the Buyer's specifications and are clearly personal in nature. For this reason, the statutory right of withdrawal is excluded under UK Consumer Rights regulations.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your personalized book, contact us for a full refund.
The Buyer acknowledges that Products are created using generative AI. Although we strive for the highest possible quality, AI can lead to unexpected or imperfect results in both text and illustrations. Minor deviations or stylistic choices are not considered defects.
When uploading photos and providing personalisation data, the Buyer guarantees that they have all necessary rights to use these materials. After full payment, the Buyer obtains a non-exclusive licence to use the Product for personal, non-commercial purposes.
The Buyer may not upload photos or enter data that is illegal, threatening, defamatory, obscene, or infringes on rights of third parties. We reserve the right to cancel orders that do not comply with these guidelines.
Our liability is limited to direct damage and at most to the purchase price of the Product. We are not liable for indirect damage, including consequential damage or lost profit.
We process personal data in accordance with applicable privacy legislation. Please consult our Privacy Policy for detailed information.
All Agreements and these terms and conditions are exclusively governed by English law. Disputes will be submitted to the competent court in England and Wales.
For questions about these terms and conditions, you can contact us via email: hello@picturetostory.com
These terms and conditions were last updated on August 17, 2025.